The Perfect Server offers a comprehensive look at what it takes to provide top-notch service in a restaurant environment. Viewers will learn from the successes of the Perfect Server Jane and laugh at the blunders of 'bad server' John as they attempt to satisfy guests up-sell graciously and increase their final tips. Instruction topics include: Looking Presentable Prepping the restaurant Approaching a new table Presenting the menu Serving the meal Closing the sale Reading body language Tableside manners Selling Wine & Alcohol What to do if disaster strikes Up-selling... techniques Sanitation & Food Safety [show more]
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